Terms & Conditions
Effective Date: February 20, 2026
Welcome to SIINCE Skincare (the "Company", "we", "our", or "us"). By using our website https://siinceskincare.com (the "Website") and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. Products and Services
- SIINCE offers a range of skincare products, including Cleansers, Face Creams, and Lip Balms.
- Product descriptions and images on the Website are provided for informational purposes. We strive for accuracy but do not guarantee that product descriptions or images are error-free.
- Prices and availability are subject to change without notice.
2. Orders and Payment
- By placing an order through our Website, you agree to provide accurate, complete, and current information.
- Payments are processed securely through our payment gateway.
- We accept all major credit cards and digital payment methods.
- Order confirmation will be sent to your email address.
3. Shipping and Delivery
- We ship orders within 2-3 business days of purchase.
- Shipping costs are calculated at checkout based on your location.
- Delivery times vary by region and shipping method selected.
- SIINCE is not responsible for delays caused by courier services or customs.
4. Returns and Refunds
- Products can be returned within 30 days of purchase if unused and in original packaging.
- Refunds will be processed within 7-10 business days after we receive your return.
- Shipping costs for returns are the customer's responsibility unless the return is due to our error.
- Damaged or defective products will be replaced or refunded at no cost.
5. Product Warranty
- All SIINCE products are guaranteed to be free from defects in materials and workmanship.
- If you receive a defective product, contact us immediately with proof of purchase.
- We will replace or refund the product at our discretion.
6. Limitation of Liability
- SIINCE is not liable for any indirect, incidental, or consequential damages.
- Our liability is limited to the purchase price of the product.
- We are not responsible for third-party content or external links on our Website.
7. User Responsibilities
- You agree not to use the Website for illegal or unauthorized purposes.
- You will not engage in harassment, abuse, or any form of misconduct.
- You are responsible for maintaining the confidentiality of your account information.
8. Intellectual Property
- All content on the Website, including text, images, and logos, is the property of SIINCE Skincare.
- You may not reproduce, distribute, or transmit any content without our written permission.
- Unauthorized use of our intellectual property is prohibited.
9. Privacy and Data Protection
- Your personal information is protected according to our Privacy Policy.
- We do not share your data with third parties without your consent.
- You have the right to access, modify, or delete your personal information.
10. Modifications to Terms
- SIINCE reserves the right to modify these terms at any time.
- Changes will be effective immediately upon posting to the Website.
- Continued use of the Website constitutes acceptance of the updated terms.
11. Contact Information
- For questions or concerns, please contact us at support@siinceskincare.com
- You can also reach us through our contact form on the Website.
- We aim to respond to all inquiries within 24-48 hours.
12. Governing Law
- These terms are governed by the laws of the jurisdiction where SIINCE is located.
- Any disputes will be resolved through binding arbitration or court proceedings as applicable.
- You agree to submit to the jurisdiction of the appropriate courts.
