Terms & Conditions

Effective Date: February 20, 2026

Welcome to SIINCE Skincare (the "Company", "we", "our", or "us"). By using our website https://siinceskincare.com (the "Website") and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. Products and Services

  • SIINCE offers a range of skincare products, including Cleansers, Face Creams, and Lip Balms.
  • Product descriptions and images on the Website are provided for informational purposes. We strive for accuracy but do not guarantee that product descriptions or images are error-free.
  • Prices and availability are subject to change without notice.

2. Orders and Payment

  • By placing an order through our Website, you agree to provide accurate, complete, and current information.
  • Payments are processed securely through our payment gateway.
  • We accept all major credit cards and digital payment methods.
  • Order confirmation will be sent to your email address.

3. Shipping and Delivery

  • We ship orders within 2-3 business days of purchase.
  • Shipping costs are calculated at checkout based on your location.
  • Delivery times vary by region and shipping method selected.
  • SIINCE is not responsible for delays caused by courier services or customs.

4. Returns and Refunds

  • Products can be returned within 30 days of purchase if unused and in original packaging.
  • Refunds will be processed within 7-10 business days after we receive your return.
  • Shipping costs for returns are the customer's responsibility unless the return is due to our error.
  • Damaged or defective products will be replaced or refunded at no cost.

5. Product Warranty

  • All SIINCE products are guaranteed to be free from defects in materials and workmanship.
  • If you receive a defective product, contact us immediately with proof of purchase.
  • We will replace or refund the product at our discretion.

6. Limitation of Liability

  • SIINCE is not liable for any indirect, incidental, or consequential damages.
  • Our liability is limited to the purchase price of the product.
  • We are not responsible for third-party content or external links on our Website.

7. User Responsibilities

  • You agree not to use the Website for illegal or unauthorized purposes.
  • You will not engage in harassment, abuse, or any form of misconduct.
  • You are responsible for maintaining the confidentiality of your account information.

8. Intellectual Property

  • All content on the Website, including text, images, and logos, is the property of SIINCE Skincare.
  • You may not reproduce, distribute, or transmit any content without our written permission.
  • Unauthorized use of our intellectual property is prohibited.

9. Privacy and Data Protection

  • Your personal information is protected according to our Privacy Policy.
  • We do not share your data with third parties without your consent.
  • You have the right to access, modify, or delete your personal information.

10. Modifications to Terms

  • SIINCE reserves the right to modify these terms at any time.
  • Changes will be effective immediately upon posting to the Website.
  • Continued use of the Website constitutes acceptance of the updated terms.

11. Contact Information

  • For questions or concerns, please contact us at support@siinceskincare.com
  • You can also reach us through our contact form on the Website.
  • We aim to respond to all inquiries within 24-48 hours.

12. Governing Law

  • These terms are governed by the laws of the jurisdiction where SIINCE is located.
  • Any disputes will be resolved through binding arbitration or court proceedings as applicable.
  • You agree to submit to the jurisdiction of the appropriate courts.